Design Together. Tune Continuously.

Grow a stronger data security program, side by side.

Why cyberhaven services

Built for outcomes, not just deployment

Most security tools get deployed and left to drift. Cyberhaven keeps your program moving, with experts who stay invested in your results.

Faster time to value

Go from contract to meaningful coverage in weeks, not quarters.

Deeper protection

Continuously tuned policies and datasets aligned to your real data flows.

Stronger outcomes

Customers with services are significantly more likely to renew and expand their service.

Your journey with cyberhaven

How we help: from deployment to mature program

Span your full journey, from first deployment to a mature insider risk and AI/data security program.

  1. Onboard & deploy
    Get Cyberhaven installed, configured, and in production quickly with opinionated best-practices.

  2. Optimize & expand
    Tune policies and datasets, reduce false positives, and expand coverage across business units and data channels.

  3. Run a mature program
    Establish recurring reviews, insider-risk and AI governance, and metrics your leadership can trust.

Onboarding services

Get value from Cyberhaven in weeks, not quarters.

What we cover

  • Environment readiness and deployment guidelines
  • Integrations (SSO, user directories, SIEM, ticketing, APIs)
  • Policies and dataset creation tuned to your data and risk profile
  • Insider risk and AI use-case configuration
  • Console and Visual Analytics training

Typical journey

Week 1–2

Planning & discovery

Week 2–4

Pilot & tuning

Week 4+

Rollout, training, and transition to ongoing services

Onboarding options

Standard onboarding

Best for
Mid-market teams and straightforward cloud deployments
What's included
Core deployment and configuration, console orientation, 3 focused training sessions, initial policies and datasets for your highest-priority use cases

Enhanced onboarding

Best for
Complex or global environments, AI security, regulated industries
What's included
Everything in Standard plus advanced configuration, deeper integration work, Linea AI enablement (if purchased), and extended working sessions across more stakeholders.

Packages and cadences

Standard analyst services

Bi-weekly reviews
Best for
Lean security teams that want ongoing tuning and visibility
What's included
Custom dashboards & reports, policy/dataset tuning, incident & risk overviews, recommendations

Premier analyst services

Weekly reviews
Best for
Regulated or complex environments with frequent change
What's included
Everything in Standard plus broader business-unit coverage and more hands-on working sessions

Linea-enabled analyst services

Weekly reviews + AI focus
Best for
Customers using Linea AI and advanced AI security features
What's included
All Premier capabilities plus Linea AI-specific reporting and fine-tuning

Continuous optimization: analyst services

Keep your policies and insights in lockstep with your business

Cyberhaven analyst services give you a dedicated data protection analyst who continuously tunes your environment and surfaces the signals that matter most.

What we do together

  • Run live data discovery and map where sensitive data is flowing
  • Fine‑tune policies, datasets, and user risk groups
  • Review anomalous activity, risky users, and incidents on a recurring cadence
  • Customize dashboards and reports for your security leaders and business units
  • Recommend new use cases and controls as your program evolves

You stay in control, our analysts amplify your team, they don't replace it.

Your cyberhaven services team

You don't just get software, you get a team that treats your data security program as their own.

  1. Professional services engineer
    Designs and executes your deployment, integrations, and initial policies.

  2. Data protection analyst
    Runs data discovery and analytics sessions, tunes rules, and builds the reports your leaders rely on.

  3. Technical account manager (TAM)
    Owns your long term roadmap with cyberhaven and keeps stakeholders aligned.

  4. Customer success manager (CSM)
    Tracks overall health and adoption and makes sure cyberhaven continues to deliver value year after year.

Included support

  • Severity-based response targets for critical issues
  • Access to support portal, documentation, and knowledge base
  • Product updates and standard best-practice guidance
  • Expert-led support

What your first year with Cyberhaven looks like

Month 0–1

Onboarding & go-live

Deployment, integrations, core policies, and initial training.

Month 1–3

Stabilize & expand

Analyst services refine policies, reduce noise, and bring more use cases into production.

Month 6–12

Maturity & optimization

Insider‑risk and AI program metrics in place, regular reviews, and a steady pipeline of new controls and use cases.

Month 3–6

Program roll-out

TAM and your internal leadership align on roadmap, reporting, and KPIs; more business units and regions come onboard.

Cyberhaven AI & data security platform

One unified solution for protecting data wherever it lives and goes.

DSPM

Discover and classify data, detect risk as it flows between clouds and devices, and secure it automatically with Data Security Posture Management.

DLP

Protect data and stop exfiltration: coach users and block leaks across email, web, cloud, and devices with reimagined Data Loss Prevention.

IRM

Combine data and behavior signals to stop insider threats, clarify intent, and catch slow-burning risks with Insider Risk Management.

AI security

Increase AI adoption securely, understand shadow AI usage, assess AI risk posture, and prevent leaks without blocking teams with AI Security.